Our business is built on excellent customer relations

Our 24/7 coverage allows us to respond quickly to any problems

Helpdesk

Coreware operate an office-hours (9am-5pm Monday-Friday) helpdesk for our customers. The helpdesk is your first port of call for general support requests, help and assistance.

The helpdesk operate a ticketing system which will allow you to track the progress of your request via our customer support website.

To raise a ticket, email helpdesk@coreware.co.uk or telephone 01483 890929 (international customers: +44 1483 890929)

We have now added a help-desk plugin to WordPress, to allow customers with WordPress sites to raise a ticket via the Dashboard.

Out of hours technical support

For urgent service issue that require immediate attention, we operate a 24/7 365 day per year emergency support line.

This can be reached on 01483 890911 (International customers: +44 1483 890911)